Adding Tags To Testimonials

Your all-in-one guide to tagging in SocialPRF and how to use them to segment testimonials

Testimonial tags are a great way to organize your reviews into meaningful groups, in order to display them in the right place, at the right time.

Creating Tags

There are two wasys to create a new tag

Go to the 'Collect' section and select any existing testimonial. You will them see a sidebar as shown below

Then click the 'create new tag' button, give a name for the tag and click save. Your new tag is now created and assigned to this testimonial.

The second way of creating tags is by navigating to the 'Tags' section in your account.

Here you will see all the tags you have created. And you can perform the below actions against the tags

Create New Tag
Create Rules for Automatic Tagging
Edit Tags
Delete Tags

This is very much useful when you want to assign a particular tag to multiple products based on certain rules. All testimonials that satisfy the rule will be assigned the tag.

Next, we will see how to remove/ add testimonial tags to testimonials.

Once you've set up tags, you can add them to testimonials in two ways:

1) Manually, on the testimonials sidebar

When you select a testimonial, you will see a sidebar with the list of available tags. You can easily select/ unselect a tag to quickly assign a tag to a testimonial.

2) Automatically, at the time of testimonial import

When a testimonial is added by you manually or imported, you have the option of selecting the tag to assign to the testimonial.